UI++ X64 2.11.03 just hangs on security

hotdogh2o
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Posts: 4

UI++ X64 2.11.03 just hangs on security Jan 17, 2019 16:27:39 GMT

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Post by hotdogh2o on Jan 17, 2019 16:27:39 GMT

On windows 10.0.18312 Build 18312 running UI++ X64 from command prompt and the box after the title screen that check tpm, network and such.
Just locks on the "Retrieving security information"

running crowdstrike client as my only AV.

Jason Administrator Posts: 485	UI++ X64 2.11.03 just hangs on security Jan 17, 2019 19:49:37 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Jason on Jan 17, 2019 19:49:37 GMT Can you post the last 20 mines from the log file, please?

hotdogh2o
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Posts: 4

UI++ X64 2.11.03 just hangs on security Jan 31, 2019 15:27:03 GMT

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Post by hotdogh2o on Jan 31, 2019 15:27:03 GMT

<![LOG[ * Getting security information...]LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="actiondefaultvalues.cpp:1176">
<![LOG[ + Set the task sequence variable 'XSystemDriveBitLockerProtected' to the value '1']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XServiceStateWindowsDefenderFirewall' to the value 'Running']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XServiceStartModeWindowsDefenderFirewall' to the value 'Auto']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallEnabledDomain' to the value 'True']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallInboundDomain' to the value 'Block']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallOutboundDomain' to the value 'Allow']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallEnabledPrivate' to the value 'True']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallInboundPrivate' to the value 'Block']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallOutboundPrivate' to the value 'Allow']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallEnabledPublic' to the value 'True']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallInboundPublic' to the value 'Block']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallOutboundPublic' to the value 'Allow']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XFirewallCurrentProfiles' to the value 'Domain']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XServiceStateWindowsUpdate' to the value 'Stopped']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XServiceStartModeWindowsUpdate' to the value 'Manual']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XWindowsUpdatesEnabled' to the value 'True']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XWindowsUpdateDefaultService' to the value 'Windows Update']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ * Getting Windows Defender information...]LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="actiondefaultvalues.cpp:933">
<![LOG[ + Set the task sequence variable 'XServiceStateWindowsDefenderAntivirusService' to the value 'Stopped']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">
<![LOG[ + Set the task sequence variable 'XServiceStartModeWindowsDefenderAntivirusService' to the value 'Manual']LOG]!><time="09:22:58.000+300" date="01-31-2019" component="UI++" context="" type="1" thread="12136" file="tsvar.cpp:209">

Jason Administrator Posts: 485	UI++ X64 2.11.03 just hangs on security Feb 3, 2019 4:06:30 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Jason on Feb 3, 2019 4:06:30 GMT Hmmm, strange. If you query the WMI MSFT_MpComputerStatus class in the root\Microsoft\Windows\Defender namespace, what do you get back?

saars New Member Posts: 2	UI++ X64 2.11.03 just hangs on security Feb 24, 2020 1:25:20 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by saars on Feb 24, 2020 1:25:20 GMT I can see that this was never answered. I just ran into the same problem. Running this WMI query just locks up and never finishes I have raised a support ticket with CrowdStrike for this issue

gbmacman
New Member

Posts: 7

UI++ X64 2.11.03 just hangs on security Aug 20, 2020 14:41:29 GMT

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Post by gbmacman on Aug 20, 2020 14:41:29 GMT

Hey Jason,

FYI... I'm re engineering my use of UI++ for a specific deployment and getting the same issue as above. Tested config: W10 Ent 1903, fully patched, UI++ 2.11.1.2, Sophos Endpoint Protection. It does work on a bare metal system. I will continue to look into WinPE and Post OS task sequence. If the AV getting in the way, I can rearrange the task sequence, but id like to get a definitive answer why it fails with AV installed and if it can be fixed. Id be happy to test.

Gary

Log:

* Getting security information... UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XSystemDriveBitLockerProtected' to the value '1' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XServiceStateWindowsDefenderFirewall' to the value 'Running' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XServiceStartModeWindowsDefenderFirewall' to the value 'Auto' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallEnabledDomain' to the value 'False' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallInboundDomain' to the value 'Block' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallOutboundDomain' to the value 'Allow' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallEnabledPrivate' to the value 'False' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallInboundPrivate' to the value 'Block' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallOutboundPrivate' to the value 'Allow' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallEnabledPublic' to the value 'False' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallInboundPublic' to the value 'Block' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallOutboundPublic' to the value 'Allow' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XFirewallCurrentProfiles' to the value 'Domain,Public' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XServiceStateWindowsUpdate' to the value 'Running' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XServiceStartModeWindowsUpdate' to the value 'Manual' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XWindowsUpdatesEnabled' to the value 'False' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XWindowsUpdateDefaultService' to the value 'Microsoft Update' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

* Getting Windows Defender information... UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XServiceStateWindowsDefenderAntivirusService' to the value 'Stopped' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

+ Set the task sequence variable 'XServiceStartModeWindowsDefenderAntivirusService' to the value 'Manual' UI++ 8/20/2020 10:03:58 AM 10252 (0x280C)

Last Edit: Aug 20, 2020 14:41:57 GMT by gbmacman

paulbaker4
New Member

Posts: 1

UI++ X64 2.11.03 just hangs on security Mar 8, 2021 15:38:15 GMT

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Post by paulbaker4 on Mar 8, 2021 15:38:15 GMT

Same thing on my Windows 10 1909 install. Running UI++ 3.0.2.0

Log looks very similar:

* Getting security information... 01/01/1601 00:00:00 0 (0x0000)

x A error occured retrieving a default value: Access denied
[root\cimv2\security\MicrosoftVolumeEncryption]. 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XServiceStateWindowsDefenderFirewall' to the value 'Running' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XServiceStartModeWindowsDefenderFirewall' to the value 'Auto' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallEnabledDomain' to the value 'False' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallInboundDomain' to the value 'Block' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallOutboundDomain' to the value 'Allow' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallEnabledPrivate' to the value 'False' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallInboundPrivate' to the value 'Block' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallOutboundPrivate' to the value 'Allow' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallEnabledPublic' to the value 'False' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallInboundPublic' to the value 'Block' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallOutboundPublic' to the value 'Allow' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XFirewallCurrentProfiles' to the value 'Domain,Public' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XServiceStateWindowsUpdate' to the value 'Stopped' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XServiceStartModeWindowsUpdate' to the value 'Manual' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XWindowsUpdatesEnabled' to the value 'False' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XWindowsUpdateDefaultService' to the value 'Windows Server Update Service' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XWindowsUpdateServer' to the value 'http://wow00083.one.west.com:8530' 01/01/1601 00:00:00 0 (0x0000)

* Getting Windows Defender information... 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XServiceStateWindowsDefenderAntivirusService' to the value 'Stopped' 01/01/1601 00:00:00 0 (0x0000)

+ Set the task sequence variable 'XServiceStartModeWindowsDefenderAntivirusService' to the value 'Manual' 01/01/1601 00:00:00 0 (0x0000)

Trying to manually execute the query has a similar result, it just never seems to return. Is it possible to disable this lookup?

Thanks
Paul

aewald New Member Posts: 8	UI++ X64 2.11.03 just hangs on security Mar 8, 2021 22:08:26 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by aewald on Mar 8, 2021 22:08:26 GMT Yes running into the same issue. Have a third party AV installed. That Class Jason mentioned doesn't even seem to exist on my system. Didn't have this issue prior to moving to a 3rd party AV solution.

aewald New Member Posts: 8	UI++ X64 2.11.03 just hangs on security Mar 9, 2021 15:45:12 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by aewald on Mar 9, 2021 15:45:12 GMT Hey Paul, You can set the DefaultValues Type to not do the lookup on Security like this: `<Action Type="DefaultValues" ValueTypes="Asset, Domain, Mgmt, Net, OS, TPM, User" />`
	Last Edit: Mar 9, 2021 19:08:24 GMT by aewald

batman203 New Member Posts: 2	UI++ X64 2.11.03 just hangs on security Dec 23, 2021 16:28:15 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by batman203 on Dec 23, 2021 16:28:15 GMT Any update on this? Mine is failing the same location. Is the fix to just not use the security lookup? Are their any plans to account for 3rd party AV?

UI++ X64 2.11.03 just hangs on security

Post by hotdogh2o on Jan 17, 2019 16:27:39 GMT

Post by Jason on Jan 17, 2019 19:49:37 GMT

Post by hotdogh2o on Jan 31, 2019 15:27:03 GMT

Post by Jason on Feb 3, 2019 4:06:30 GMT

Post by saars on Feb 24, 2020 1:25:20 GMT

Post by gbmacman on Aug 20, 2020 14:41:29 GMT

Post by paulbaker4 on Mar 8, 2021 15:38:15 GMT

Post by aewald on Mar 8, 2021 22:08:26 GMT

Post by aewald on Mar 9, 2021 15:45:12 GMT

Post by batman203 on Dec 23, 2021 16:28:15 GMT